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Frequently Asked Questions

Can I return a product purchased from Evomat;

You can return any product you have bought from Evomat if the package has not been opened and the product has not been used within 14 calendar days of its receipt, debit to the sender.

May another receive my order from Evomat; 


You can order from Evomat and you can define who will receive unless you pay by credit card, so it is needed to be present during the delivery with your identity and to sign the credit card charge.

How do I receive my order from Evomat;

Evomat delivers to you wherever you choose through its partner courier companies.

What is the charge transport in Evomat; 


INSIDE CITY

For shipping to delivery the next working day, the charge amounts to 3,69 € to 3 pounds weight. For each additional pound, charge is 0.99 €.

REST OF GREECE

For shipping to inland network destinations costs amounts to 5,54 € to 3 pounds weight. For each additional pound, charge is 1,23 €. For shipping to island destinations, delivery within 2 working days, the charge amounts to 4,54 € to 3 pounds weight.

For each additional pound, charge is 1,48 €. For areas outside the limits of cities integrated in the network of “Geniki Taxydromiki” GNI (inaccessible areas) delivered within 1-3 working days, the charge amounts to 8,00 € up to 2 kilos of weight.

For each additional pound, charge is 2,70 €.

When do I receive my order from Evomat; 


The products are readily available, and require 1-2 business days for delivery within cities. In areas outside the cities (inaccessible areas) are delivered within 1-3 working days. In island destinations are delivered within 2 working days.

How do I send a gift to someone from Evomat; 


It is possible to receive other than the person that made ​​the order, without pay and obtain proof only the delivery note without prices. Just click on the "Send Gift" next to each product on the site.


How to pay Evomat;

In Evomat you can pay in any of the following ways to choose:

a) cash, cash payment on delivery of your order,

b) deposit of the value of your order to a bank account of Evomat

c) Credit card.

How do I find the amount of magnet chrom magnetic substrate or magnetic blackboard you need? 


In Evomat you can find exactly the quantity you need by using the corresponding application under the homepage and magnet chrom, clicking on the "How much do I need?"

How to order from Evomat; 


In Evomat you can order anytime online by clicking "Add to Cart" near each product. You can also order by phone by calling us on 210 55 65 470 daily from 8:00 to 17:00 and Saturday from 9:00 to 13:00.

Can I change my order products from Evomat; 


You can make any changes you want in your order until it will be delivered to the carrier. You can add or remove product or even replace a product you ordered. In any case, the change can be made either by contacting us on 210 55 65 470 or through our e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. When you want to add or replace a product, the shipping time of your order changes as the process begins again for the product you just added.

How can I find the evolution of my order from Evomat; 


Once you give your order you are notified by e-mail for its evolution. In fact, you are notified in the following phases of your order:

a) When you give a new order, you will receive a confirmation e-mail that the order was registered successfully

b) When your order is processed and starts its products’ collection, you receive a new e-mail with the estimated delivery time

c) when your order is delivered to the carrier, you receive an e-mail for the exact delivery time. Also you can see at any time the progress of your order through your account in Evomat.

I forgot my password or username Evomat. What should I do? 


The password or username recovery process is easy. On the entry form and below the password field, click on the link "Forgot your password" or the link "forgot your username". On the page that appears enter the e-mail and you will receive an e-mail with the instructions to create a new password or username.

I want to become an Evomat member. How do I do it? 


To join, click on "User registration" in the upper side, almost in the center of the site. In the form that appears fill in the information needed to create your account on the site. Now you can buy from Evomat!

Why should I register on Evomat;

Registering at our site is necessary to ensure that we get the order you want to do. In fact, for your order are needed informations such as address, phone and e-mail so that the order can be delivered. Also, by registering Evomat you have more speed at checkout your order without having to declare each time the same data and you access your order history.
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